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We at Q3 Innovations (“Q3I”) respect the privacy of our guests and customers, and we sincerely value our relationship with you. Our goal is to provide each customer with quality service, quality products, and quality care to give you the best shopping experience possible. We recognize and appreciate that you place your trust in us, so we strive to safeguard information about you. We are dedicated to protecting the privacy and security of our guests and customers, so we invite you to take a few minutes to get a better understanding about how we collect, use and protect your information. What information do we collect? We collect information you provide when you place an order, send us an e-mail, call us or complete our survey. This information may include your name, your mailing address, your e-mail address, your phone number, your credit card number, and other personal information you provide to us. We also use technology that allows us to identify your browser type, the web site you came from and the pages you view on our site. This technology helps us to improve our web site design and content to better serve you. Do We Share Your Information? Q3I does not disclose or share information about you with any third party. We may disclose information you provide to Q3I if required by law or to protect the security or integrity of information collected or submitted on this website. We respect a guest's preference to limit communication, and we do not e-mail customers about promotions or new products. Secure Order Processing at Q3ATS.com Q3I uses Secure Sockets Layering (SSL), a protocol developed by Netscape for transmitting private documents via the Internet, to encrypt your personal information, including your credit card number, before it travels over the Internet. SSL technology is the industry standard for secure online transactions because it uses a cryptographic system that uses two keys to encrypt data − a public key known to everyone and a private or secret key known only to the recipient of the message. Because we use SSL, placing an order online with Q3I is just as safe as giving your credit card number over the phone. Secured Credit Card Processing at Q3ATS.com You can shop at Q3I online with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers. The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks (see an online payments diagram). The company adheres to strict industry standards for payment processing, including:
For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy. Q3I is registered with the Authorize.Net Verified Merchant Seal program. Consumer Protection Laws
We process orders within 24 hours and order are shipped out between 12 - 1 p.m. each business day. All orders received by noon will be shipped the same business day. Any orders received after noon will be shipped the next business day. We ship all packages (except international orders) via UPS. For your convenience, we offer the following shipment options:
All UPS shipments are insured up to the first $100, and every shipment is given a UPS tracking number to helps you track your order at any time. As long as you provide an e-mail when placing the order, you will receive an e-mail from UPS on the date of shipment with the tracking number.
30-Day Satisfaction Guarantee One Year Warranty
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